Ascent Pro Support has deep knowledge of the commercial tire industry and years of experience in providing emergency road service and directly supporting mobility solutions which help fleets lower costs.
What We Do
Emergency Road Service
Emergency Roadside Service isn’t a 9-5 business. Whenever your fleet needs us, we’re available 24 hours a day, 365 days a year. With more than 2,500 authorized dealers and truck stops, you’re backed by one of the best and broadest networks in North America.
Recruiting and Staffing
- Develop & manage ad campaigns
- Interview Candidates
- Hiring, onboarding, and training
- Staff Augmentation
Technical Training
- Content creation
- Graphics Development
- Employee guides
- Training Aids
- Training Delivery
Application Support
- QA Testing
- Deployment
- Training
- Hyper-Care
- Technical Support
- Escalation Mgmt.
- Knowledgebase Mgmt.
- Reporting & Feedback
Business Consulting and Administration
- HR Administration
- Employee Feedback
- Retention Mgmt.
- Payroll
- Leave Administration
- Offboarding
Testimonials
Our Clients
Stay Up To Date
Efficiency and Empathy: The Heart of an Emergency Roadside Service Contact Center
Operating an emergency roadside service contact center is a high-stakes endeavor where every call could mean the difference between a... Read More →
Nurturing Success: Managing Remote and Virtual Contact Center Teams
In today’s dynamic business landscape, the rise of remote work has transformed how contact centers operate. Managing remote and virtual... Read More →
